PROVEN IMPACT ACROSS INDUSTRIES
Success Stories
Discover how Blueprint Solutions empowers organizations across healthcare, finance, manufacturing, and professional services to accelerate their ServiceNow deployments. These success stories highlight how AI-driven catalog item and workflow generation automates complex processes, reduces manual effort, and speeds up development—freeing teams to focus on strategic initiatives and deliver exceptional value.
Healthcare
Automating ServiceNow Requests Across Hospital Systems
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A regional healthcare network needed to streamline how requests were handled across multiple facilities. With hundreds of catalog items and mounting pressure on IT staff, delays in approvals and fulfillment were impacting internal operations.
Blueprint AI was deployed to automate the creation of service catalog items—capturing requirements, generating technical designs, and assembling workflows. This reduced the manual effort of building catalog items by 60% and improved fulfillment timelines by 50%, giving doctors, nurses, and administrative staff faster access to the tools and services they needed.
Finance
Driving Speed and Scale for a Global Bank’s Platform Team
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A global bank’s ServiceNow team faced an overwhelming backlog of catalog items and limited resources to meet internal demands. Blueprint AI streamlined the development of new workflows and automated technical documentation, accelerating their delivery timelines.
In under six months, the team reported 70% faster turnaround and 40% in cost savings. The streamlined SDLC process allowed them to deliver on more strategic initiatives and showcase faster time-to-value to executive leadership.
Manufacturing
Simplifying Complex Workflows Across IT and Operations
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A U.S.-based manufacturing firm struggled to keep pace with increasing demand for ServiceNow solutions supporting both IT services and day-to-day manufacturing operations . Manually documenting requirements and designing catalog items took weeks per request.
By implementing Blueprint AI, the firm reduced manual requirements and design documentation by 80% and saw faster collaboration between business users and developers. That agility helped the company scale its digital factory initiatives and accelerate platform adoption across departments.
Professional Services
Empowering Consultants to Build More in Less Time
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A leading IT consulting firm needed a way to keep up with demand from multiple client ServiceNow implementations without hiring additional staff. With Blueprint AI, their consultants could generate requirements, technical designs, and complete solutions in a fraction of the time.
This allowed the team to double their delivery output, reduce errors, and standardize documentation across clients. Blueprint AI’s partner-specific features enabled their developers to work across multiple client instances efficiently—boosting margin and client satisfaction at the same time.
